Frequently Asked Questions

Welcome! We’ve built this list of commonly asked questions to help you quickly get answers to anything you need to know about using the 18Birdies app. Don’t see what you’re looking for here? No problem; our friendly support team at support@18birdies.com is happy to answer your questions.

Getting Started

Features

Troubleshooting

Sharing

Getting started

Where can I download the app, and how much does it cost?

You can download the app for FREE on the App Store and Google play. We won’t spam you with ads, and you don’t need to enter a credit card to sign up. Win-win, right?

How can I create my account?

After downloading the app, you can quickly create an account using your email address or Facebook account.

Where can I contact the 18Birdies team?

We’d love to hear from you! You can reach us here:

Email: support@18birdies.com
Twitter: twitter.com/18BirdiesApp
Facebook: facebook.com/18Birdies
LinkedIn: linkedin.com/company/18Birdies
Instagram: instagram.com/18BirdiesApp
YouTube: http://bit.ly/2a6gMup
Snapchat: snapchat.com/add/app18birdies

Fun with features

How do I get started with scoring my game?

Here are step-by-step instructions for using the app to score on the course:

How can I check yardage?

To check yardage at any time, press the GPS+ button in the bottom-right corner. GPS+ will automatically detect where you are and give you your yardage to respective target for that hole. Press and drag the target circle to see distance in yards anywhere else on the course. And since golf courses move their tee boxes, 18Birdies lets golfers select where they want to set their tee position! Simply press and drag the golf ball to see the distance from your desired tee location.

I don’t see my course available. Can you add my course?

We love course suggestions! Please email us at support@18birdies.com to let us know which course you’d like to use with a copy of a scorecard, and we can add it for you.

My course is on the app, but there are issues (yardage, GPS, handicaps, etc). Can you fix the issue?

Of course! Please email us at support@18birdies.com to let us know which course the issue occurs on, and we will get it corrected. Please attach a picture of the scorecard and any screenshots you have that show the issue.

Does the app calculate handicap?

Yes, After you have confirmed five full rounds, 18Birdies will begin to track your handicap. We continue to update your handicap based on your best 10 games of your past 20 games.

It would be cool if 18Birdies could do something it doesn’t right now. How can I suggest a new feature?

Let us know how we can make the app better by emailing support@18birdies.com. We love to have your ideas and are continually building new features.

Troubleshooting

I forgot my password. What should I do?

Let’s get you back up and running in no time. To reset your password from the login menu, please follow these steps.

I worry about draining my battery. How can I minimize this?

There are few things we can recommend to help you out. Start by making sure you close all other apps before you start your round with 18Birdies. Once you use the app, make sure to flip back to the scorecard so the GPS isn’t the active screen. You can also press the lock screen button to save power when you are not using the app.

Sharing the fun

How can I use the app to communicate with my golf buddies?

We’re glad you asked! Golfing is meant to be shared. Involve your friends and your “Community”

How can I start or join a tournament?

To create your own tournament:

To join an existing tournament with your friends (or enemies?):